Likely causes
When we get a call about a freezer not freezing but fridge is cold, these are the things our technicians check first — roughly in the order of how often each one turns out to be the answer:
- Evaporator coil iced solid from a failed defrost heater or thermostat
- Condenser coils blocked with dust, or a failed condenser fan motor
- Start relay or run capacitor preventing the compressor from starting
- Door or lid gasket no longer sealing, letting warm humid air in continuously
- Unit rated for indoor use only, installed in a hot Nashville garage
How we fix it
We diagnose before we quote. That means testing the actual components involved — motors, switches, sensors, valves, and controls — instead of replacing parts in sequence and billing you for the guesses. Once we know what failed, you get the price before we touch anything.
Most freezer repairs of this kind are completed in a single visit, because the parts that cause them are the parts we stock on the van. If yours needs something ordered, we tell you the real timeline up front.