Likely causes
When we get a call about a washer not draining water, these are the things our technicians check first — roughly in the order of how often each one turns out to be the answer:
- Drain pump blocked by a sock, coin, or underwire from a bra
- Failed drain pump motor that hums but does not move water
- Drain hose kinked behind the machine or clogged with lint and detergent sludge
- Door lock or lid switch not reporting closed, so the machine never advances to drain
- Blocked coin trap or pump filter behind the lower front access panel
How we fix it
We diagnose before we quote. That means testing the actual components involved — motors, switches, sensors, valves, and controls — instead of replacing parts in sequence and billing you for the guesses. Once we know what failed, you get the price before we touch anything.
Most washer repairs of this kind are completed in a single visit, because the parts that cause them are the parts we stock on the van. If yours needs something ordered, we tell you the real timeline up front.