1st Choice Appliance Repair is a family-owned, licensed and insured appliance repair company based in Nashville, Tennessee, in business since 1992. We do one thing: fix the appliances people depend on every day — washers, dryers, refrigerators, freezers, ranges, ovens, dishwashers, microwaves, and disposals — for families, landlords, and property managers across the Nashville metro.
Why people call us back
A broken appliance is not an abstract problem. It is a load of wet laundry going sour, or a refrigerator full of groceries on a clock. Our technicians show up when we say we will, diagnose the actual fault, and carry the parts that fail most often, so a repair rarely waits on a part nobody stocks.
Certified, factory-trained technicians
Our technicians are EPA certified and factory-trained on the major brands, and they spend time every year learning the newest platforms before those appliances start showing up in service calls. Samsung and LG refrigerators are our specialty: we work on more of them than any other appliance, and our vans carry the parts that fail on them.
Honest pricing, and honest advice
We quote before we work. You hear exactly what failed and you get the price before anything is replaced. And when the honest answer is that an appliance is not worth repairing, we say so — even though it means we do not get the job. That answer has earned us more repeat customers than any repair ever has.
What a service call actually looks like
You call, and a person answers. We ask what the appliance is doing, what brand it is, and roughly how old — because that alone narrows the likely fault before anyone gets in a van. You get a real arrival window, not an all-day one.
The technician tests the components involved, finds the actual failure, and explains it to you clearly. Then you hear the price. If you approve it and the part is on the van, the repair happens right then. If a part has to be ordered, you hear the honest timeline before you commit to anything.
We work clean, we pull built-in appliances carefully, and we put your kitchen back the way we found it. None of that is remarkable — it is simply what a repair company ought to do, and it is why most of our work now comes from people we have already worked for.
Two companies, one family
Alongside our appliance work, our sister company 1st Choice Ice Machine Repair services commercial ice machines for restaurants, bars, and hotels throughout Middle Tennessee. Same ownership, same standards — the commercial equipment simply needs its own tools and training.
- Licensed & insured, background-checked technicians
- Family-owned since 1992, with 35+ years of experience
- EPA certified, factory-trained technicians
- Samsung and LG refrigerator specialists
- Every major brand serviced, plus older machines others refuse
- Up-front pricing on every job — you approve before we start
- Warranty on every repair — 1 year on parts, 90 days on labor
- “1 Call, We Fix It All!”
