- No-ice, small-cube, hollow-cube, and leaking repairs
- In-door and freezer-mounted ice makers, every major brand
- Water filters, inlet valves, fill tubes, and modules
- Commercial ice machines handled by our sister company
No ice at all
The first checks are the boring ones for good reason: the bail arm or ice-level sensor in the off position, a closed or kinked water supply line, and a water filter long past its replacement interval. A clogged filter restricts flow enough that the mold never fills properly, and it is the most common cause we find.
Beyond that, the real failures are a water inlet valve that no longer opens, a frozen fill tube, or an ice maker module whose motor or thermostat has quit. Freezer temperature matters too — an ice maker generally will not cycle if the freezer is not holding roughly 0 to 5°F, so a fridge running warm shows up as an ice problem first.
Small cubes, hollow cubes, and leaks
Undersized or hollow cubes mean the mold is not filling completely: low water pressure, a partially blocked filter, a weak inlet valve, or a fill tube that has partly frozen over. Cubes that come out cloudy or taste wrong usually mean the filter is overdue or the ice has been sitting in the bin absorbing freezer odors.
Ice makers that leak into the freezer or dump water down the door are typically an inlet valve that will not fully close, a misaligned fill cup, or a fill tube frozen at the wrong angle. Left alone, this builds a sheet of ice under the bin that eventually blocks the whole compartment.
Home ice makers and commercial machines
We service ice makers in refrigerators from Whirlpool, KitchenAid, GE, Café, LG, Samsung, Frigidaire, Maytag, Bosch, Sub-Zero, and Viking, along with standalone undercounter home ice makers.
If you run a business with a commercial ice machine — a Manitowoc, Scotsman, Hoshizaki, or Ice-O-Matic — that is a different trade and a different set of tools. Our sister company, 1st Choice Ice Machine Repair, handles commercial ice equipment throughout Middle Tennessee.